Gavin is the Practice Leader and Head of the Fragomen office in Johannesburg, where he is responsible for growing the Sub-Saharan Africa operations of the firm and ensuring best-in-class immigration services are provided throughout the continent. Before moving to South Africa to lead the practice in late 2015, Gavin was based in Fragomen’s New Jersey office for a couple of years in the role of Implementation Director, tasked with the development of a comprehensive client onboarding program, process definition, optimization and complexity reduction initiatives as part of the Worldwide Standards and Knowledge Group. Prior to this, he was the General Manager and Head of Fragomen’s operations in Bengaluru for about 6 years.
In addition to his significant experience with Fragomen, he has also spent close to six years in various roles, including leading the US immigration team at India’s most respected IT company – Infosys Technologies – both in India and the US. With close to 22 years of overall experience—18 of which have been in the field of global immigration, including vast and diverse exposure to process definition and deployment of complex and multi-faceted cross-functional programs across a broad spectrum of HR functions — Gavin brings a unique perspective to the table, having played the role of both client and service provider.